ant guarantee

Buy ant farms, ants, food and accessories from the manufacturer with delivery in Russia

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Everything for ants from the BlackAnt.ru store. Ant farms and formicaria, ant breeding accessories and ants of any breed (queens and workers). Specify details by phone ☎ 8 (800) 301-1109

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ant guarantee

Ant farm warranty 18 months

We we have been producing ant farms since 2015 so you are completely confident in your products. All models of formicariums are always in stock in our warehouse. Each copy is checked manually before sending! You will definitely receive the order in a complete set, without any damage, exactly as in the photo and with all the characteristics indicated on our website. You will receive a check with your order.

If, nevertheless, you suddenly receive a farm with a malfunction or marriage, we will replace it without scandals, or we will refund your money. Just call our phone and we will solve everything in 5 minutes. It is important to us that you are satisfied!

Guarantee for the delivery of the farm safe and sound

Your order is carefully packaged using soft filler, special protective film, polystyrene foam and high-density boxes. Plus, we cooperate only with trusted courier and transport companies – TOP-3 in the ranking. Therefore, you can be 100% sure that the ant farm will arrive without any damage.

Sooo rare, but it still happens when the formicarium can be damaged during delivery. Each such case is decided in favor of the buyer – you will a replacement was sent at our expense.

Ants Delivery Guarantee

An incubator tube containing ants is packed in a separate case that protects the tube from mechanical damage. Due to this, during the entire period of operation of our store (since 2015), not a single test tube has been broken during delivery – the ants will come to you safe and sound.

The guarantee for delivery in the cold season applies to ants, provided that in your city and all the way to it the temperature did not fall below 0 degrees Celsius. At lower temperatures, we recommend additionally purchasing thermal packaging (thermos). In this case, the guarantee applies at temperatures up to -15 degrees Celsius throughout the entire route of the order from Moscow to your city.

In the event of a warranty situation, we we will send you new ants at our expense including shipping costs.

Ant Guarantee

– If you purchased a uterus

We carefully select test tubes before sending them to customers, and we guarantee that the queen will come to you already with brood, from which you will have the first ants. However, immediately after catching it is impossible to determine 100% that the uterus is fertilized. If you purchased it during this period, and the brood did not appear in the next 1-2 weeks, we we will send you a new uterus at our expense including shipping charges.

— If you have acquired an ant colony

During delivery, some of the ants may die. This is still wildlife and their death is a natural process. Therefore, do not be scared or upset if this happens – the first ants in the colony are always weaker than those that appear later. However, we give a guarantee – if you purchased, for example, a colony of 20-40 worker ants, then at least 20 living and healthy individuals will come to you. Otherwise we we will exchange the colony for a new one at our expense .

Please note that the further growth and development of the colony will depend on how you feed the ants, care for them, moisten the farm, etc. You will find a detailed guide to keeping ants in our book Home Ant Farm.

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